The insurance agency owner's problem with changing demographics is in some ways worse than other business owners across other industries because of the highly personal and technical nature of insurance sales. (Credit: freshidea/Adobe Stock) The insurance agency owner's problem with changing demographics is in some ways worse than other business owners across other industries because of the highly personal and technical nature of insurance sales. (Credit: freshidea/Adobe Stock)

The average baby boomer retired last year and in just seven short years, they will all be over age 65, according to the U.S. Census. This has a variety of implications for insurance agencies. How will this change their client base and their needs? What will the size of the personal lines market look like? And of course, what does all this mean for staffing?

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