Though efforts have been made by carriers to cut costs on things like ad expenditures to compensate for inflation, consumers have still been subject to rate increases. (Credit: Adobe Stock)
J.D. Power's Q4 2022 Loyalty Indicator and Shopping Trends (LIST) report showed auto insurance shopping was up to 12.1% across all regions of the United States, and the rate of customers who were switching carriers was 4.1% — up from 3.8% in Q3 2022, and 3.5% a year prior in Q4 2021.
Following this bump in shopping J.D. Power has released information detailing the five main forces currently driving customers to check out their auto policy options.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
Brittney Meredith-Miller
Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].
