Frequently, insurance claims begin simply enough as a possibly stolen car, a jewelry theft or a fire gone wrong. Occasionally, however, there are claims that evolve into something totally unexpected, and those were the claims that industry professional, Rich Wickliffe, shared with the audience at the recent Complex Claims & Litigation Forum in Las Vegas.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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