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Moving Up: 'I was raised in the workers' comp industry' says Employers' Chief Claims Officer Christina Ozuna

Employers’ Christina Ozuna grew up in the workers’ comp insurance industry, starting an insurance job while still in high school, and has never looked back.

By Tasha Norman | February 20, 2023 at 02:48 AM
There are many cross-functional skills needed to succeed in this industry than some might realize. For example, we joke that the role of a claims adjuster requires being a psychologist, detective, organized processor, mathematician, and more. That’s why it is important for young professionals to develop not only technical skills, but soft skills like empathy, critical thinking, and learning agility. (Credit: Artflare/Stock.adobe.com) There are many cross-functional skills needed to succeed in this industry than some might realize. For example, we joke that the role of a claims adjuster requires being a psychologist, detective, organized processor, mathematician, and more. That’s why it is important for young professionals to develop not only technical skills, but soft skills like empathy, critical thinking, and learning agility. (Credit: Artflare/Stock.adobe.com)

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