Insurance industry news from PCF Insurance, Ryan Specialty, Alera Group and more. (Photo: Shutterstock)

Sentry Insurance selected El Paso, Texas, as the location of its newest field office. The office is set to open in early 2023 and will provide both personal and commercial lines claims and customer service support. Sentry selected El Paso enhanced its presence in the western part of the country to better serve and grow its customer base. The office will be located in the 60,000-square-foot-building at 1575 Resler Drive in northwestern El Paso. Sentry expects to hire 30 employees by the end of this year and anticipates employing up to 300 people in this office by 2028. This includes claims and customer service representatives, managers, support staff and information technology workers.

PCF Insurance acquired Direct Dealer Services, an automotive finance and insurance firm providing industry-leading technologies, products, solutions and training. DDS offers national automotive dealers, agents and lender partners innovative F&I programs that promote employee confidence, fewer regulatory risks and improved customer sales and satisfaction.

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