Online Payments in 2023: Trends, Changes & What You Need to Know




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Cost: Complimentary

Webcast sponsored by:


As carriers look into 2023, it’s critically important for them to understand where customer preference for online payments will stand in the year ahead. Policyholders want choices in how they make and receive payments. Providing the option to pay online, enroll in paperless billing or make one-click payments can improve customer satisfaction and drive consistent premium collections. Utilizing these systems can also decrease organizational costs and maximize operational efficiencies. Aligning an insurance organization with today’s policyholder preferences and industry trends enables the best customer experience possible.

Join this complimentary webcast to discover how the latest developments can take your organization to the next level. You’ll also learn about:

  • New survey data on customer payment preferences and channel usage

  • How carriers can assess their offerings to ensure a seamless constituent experience

  • Trends for 2023 in payment technology

  • And more!




Julie Schieni | Vice President of Insurance | InvoiceCloud

Julie Schieni has over 25 years experience in insurance and information technology. She has held leadership positions in software companies — including her current role as Vice President of Insurance at InvoiceCloud — and property and casualty insurance carriers. Julie’s expertise is in managing all stages of technology initiatives, from strategic assessment and planning through delivery and implementation.