Four employees sit at a table and listen as a fifth speaks to them. The companies that will do best in the upcoming months, the report says, are those who are truly committed to listening to employees and trying to understand their experiences and needs. (Photo: Fizkes/Adobe Stock)

A new report from Forrester suggests that companies looking forward to getting back to the good old days may have a long, futile wait ahead of them.

The “Future of Work” report, part of a larger series of predictions for the next year, finds that the current upheaval in the labor market is likely to continue through 2023, and a slowing economy will only make these disruptions worse. The report warns against over-reacting to the latest trends, and instead investing in policies that are supportive of employees. The employee relations findings support the larger points of the Forrester research: that employee and consumer trust will become more important in the coming year.

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