Nurse caring for an elderly injured patient. This patient-centered approach positively affects employee health outcomes and employer spending. In addition to reducing costs for employers by improving outcomes and minimizing indemnity claims, it improves morale by letting injured workers know they are more than just “a case” or a problem to be solved. (Photo: Graham Oliver/Adobe Stock)

Experience in workers’ compensation quickly teaches us that no two companies’ situations are the same — every organization and its employees have unique needs, even if they are in the same industry. Despite this, the development of provider networks has traditionally taken a one-size-fits-all approach. As the workers’ compensation industry moves toward a patient-centered approach to care, it is time to take a closer look at provider networks and the benefits of a tailored approach.

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