The rapid evolution of technology has quickly transformed what customers expect, how business is conducted, and the best way to secure a competitive advantage. But this has also prompted an important question: Is it "future-proof?" That is, will it become obsolete shortly after implementing, and what will the next trend be, such as the metaverse or Web 3.0, that will become a requirement for the next generation of insurer?

Vivek Gujral, CTO & Co-founder of OneShield Software, joins us to discuss which technology innovations will have the most significant impact over the next five years and what actions insurers can take to prepare.