A wooden floor is torn apart after being damaged by water. The longer water sits, the more it can seep into the floor, including the slab or wood substructure under the flooring. (Credit: Leonard/Adobe Stock)

Before approving a claim, it is important to have stone, tile, terrazzo or other hard flooring thoroughly evaluated and properly cleaned. The proper treatment of these surfaces after a flood can save the floor and the high cost of replacement.

Flooding that accompanies hurricanes and other storms can potentially ruin stone, tile, wood and other types of flooring. The most pressing concern claims adjusters have after a flood is whether the floor can be saved. Answering this question can be tricky, because it depends on a variety of factors, including the source of the water, how long the water remained on the surface and the environment. Let’s look at each of these factors, as well as actions to take immediately following a flood.

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