Infant homicide in Iowa is extremely rare in and of itself, so the call leading to the dispatcher’s PTSD could not have been “a regular part” of her work because it dealt with a rare subject matter, the Iowa Supreme Court ruled. (Credit: M.Moira/Shutterstock.com) Infant homicide in Iowa is extremely rare in and of itself, so the call leading to the dispatcher’s PTSD could not have been “a regular part” of her work because it dealt with a rare subject matter, the Iowa Supreme Court ruled. (Credit: M.Moira/Shutterstock.com)

In a divided decision, the Supreme Court of Iowa reversed the ruling of the Scott County district court denying workers’ compensation benefits to a 911 dispatcher diagnosed with PTSD.

In September 2018, a veteran dispatcher, Mandy Tripp, fielded a call from a distraught mother who was screaming “Help me, my baby is dead.” It took Tripp nearly two-and-a-half minutes to get an address from the woman so she could send emergency personnel.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

 

Complex Claims & Litigation Forum 2023Event

Aimed to help Insurers prevent, prepare and prevail In adjudicating complex claims, negotiating settlements and winning cases.

Get More Information
 

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2023 ALM Global, LLC. All Rights Reserved.