"If a technology requires a wholesale transformation just use it, it tends to not get used by the industry," Bill Pieroni, president and CEO of ACORD, tells PropertyCasualty360.com. "Even if it is a wonderful thing, you look at it and say 'I would have to change all the underlying business processes, the organization's capabilities and the technologies." (Credit: ivector/Shutterstock.com)

As new technologies are developed, they run through a curve: Emergence followed by a peak of excess expectations, which leads to a low period of disillusionment. For technologies that have lasting power, the period of disillusionment is followed by a build-up as more uses are realized. For top innovations, the final stop is mainstream adoption and an ongoing state of success.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]