Three women work together in an office. A flexible approach to working in the office or remotely will pay dividends, but that is not the end of the story. (Credit: Zoran Pucarevic/

Things have gotten a lot better since the darkest days of the COVID pandemic, so it’s not surprising that many organizations are now thinking of asking their employees to return to the office. According to recent research by Microsoft, 50% of leaders say their company already requires, or plans to require, full-time in-person work in the coming year.

But this approach is likely to result in the loss of valuable employees. Research by my organization, The Myers-Briggs Company, shows that forcing workers to be in the office more often than they want to be significantly increases the chance that they will leave their jobs. A successful strategy for retaining good employees and keeping them engaged and motivated needs to take account of their personality preferences.

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