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Instant Insights / 2022 Workers’ Comp Risk Management Award for Excellence

This year’s winning organizations displayed exemplary loss control, safety and return-to-work programs. The 2022 recipients are Lumen Technologies, TC Transcontinental Packaging and the Los Angeles Unified School District.

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Lumen Technologies, Inc. (formerly CenturyLink) is a telecommunications company headquartered in Monroe, Louisiana that has roughly 38,000 employees. (Photos provided by Lumen) Lumen Technologies, Inc. (formerly CenturyLink) is a telecommunications company headquartered in Monroe, Louisiana that has roughly 38,000 employees. (Photos provided by Lumen)

Browse any online news site or listen to a newscast and you’d be hard pressed not to find information about workers’ compensation issues. From dealing with exposures during the COVID-19 pandemic to concern over employees returning to work after an injury, many companies are doing what it takes to get back to “business as usual” while also safeguarding employees.

One such company, Lumen Technologies, Inc., recently earned accolades aplenty because of its unique workers’ compensation initiatives as a winner of the 2022 Workers’ Comp Risk Management Award for Excellence. The company’s claim-management philosophy is simple: Provide the best care to injured workers so they return to their families and their jobs as quickly and as fully as possible.

“We think if that is our focus, the claim will resolve efficiently and economically,” says Tara Acton, director, claims & counsel at Lumen Technologies. “We retain a lot of financial responsibility for our workers’ compensation claims.”

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