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Throughout this period, few organizational traits have been more valuable than agility—the ability to monitor and quickly understand trends and embrace new technology and processes that allow our team to thrive. (Credit: Dzmitry/Adobe Stock) Throughout this period, few organizational traits have been more valuable than agility—the ability to monitor and quickly understand trends and embrace new technology and processes that allow our team to thrive. (Credit: Dzmitry/Adobe Stock)

Among employers heeding demands for flexible and hybrid work arrangements—and following the data—it appears that few organizations will return entirely to the conventional “butts in seats” office model. At Businessolver when 94% of our employees said they were satisfied or very satisfied with remote work (myself included), the obvious next step was to implement a permanent work-from-home option.

Throughout this period, few organizational traits have been more valuable than agility—the ability to monitor and quickly understand trends and embrace new technology and processes that allow our team to thrive. One example was how we worked with customers to implement a vaccine-tracking tool for employees well in advance of any mandates. Another was a new focus on mental health and resources to help employees navigate those issues. In that spirt, here are three trends I’m paying attention to this year, and the role I believe tech will play in helping organizations address them.

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