Insurers are looking at how to attract the next generation of claims professionals. Professionals across all industries are retiring earlier than planned and roughly two million more individuals retired during the pandemic than experts predicted." (Photo: svetazi/Adobe Stock)

Insurers are continuing to adapt to an evolving business climate. As organizations adopt new technologies and processes, experience an aging employee base and work through shifting customer demands, attracting and retaining the right talent is essential. The war for talent is accelerating and insurers must be strategic in how they promote open positions, approach the hiring process and actively build employee loyalty.

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