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Identifying and managing risk is critical to the success of any business, and threats come in all shapes and sizes. Over the last 18 months, employers have been dealing with a shortage of workers amid what has been termed the “great resignation,” and attracting and retaining talent has taken on even more importance.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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