Leading into 2022, insurance agents should emphasize the following three points when speaking with business owners:

Timely claims reporting is vital to ensuring a speedy process. The average commercial line claim is reported 20 days after the event, adding as much as 15% to the lifecycle of the claim, according to Nationwide.
Many disruptions are preventable by making sure proper housekeeping, maintenance and business continuity planning are in place. Taking these steps can reduce the cost of disturbances and decrease recovery time.
For most businesses, fleet operation is the greatest liability and workers' comp risk, making it critical to develop a formal fleet safety program to reduce accident risk. On average, a fleet accident costs around $70,000 and auto accidents continue to be the leading cause of work-related fatalities in the U.S., Nationwide reported.

"As 2021 comes to a close and business owners report a high level of satisfaction with their agents, independent agents have opportunities during their annual check-ins to open dialogue with clients around risk management and in-person or virtual support available to them, serving as a valuable partner to prepare them for the future," Peter McMurtrie, president of P&C commercial lines at Nationwide, said in a release.

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Key themes to prioritize during discussions with commercial clients

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