Connected insurance allows organizations to digitize the hard-earned expertise of their underwriters and claims professionals, allowing for faster onboarding of new hires while driving more consistency in decision outcomes by a distributed workforce. (Photo: Blue Planet Studio/Adobe Stock) Connected insurance allows organizations to digitize the hard-earned expertise of their underwriters and claims professionals, allowing for faster onboarding of new hires while driving more consistency in decision outcomes by a distributed workforce. (Photo: Blue Planet Studio/Adobe Stock)

"Innovation springs from necessity, not abundance" is a phrase that resonated more than ever during the pandemic. It's been well documented that insurance organizations were forced to quickly pivot and enable an all-remote workforce while still maintaining their full ability to write business and handle claims. Most firms have spent years refining their underwriting and claims processes to gain efficiencies, increase speed, and improve customer satisfaction and retention.

Continue Reading for Free

Register and gain access to:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.