Using technology to identify hail damage. Drive-through hail damage scanning technology takes human subjectivity out of the estimating process. (Photo: robypang/stock.adobe.com)

From the early 2000s, there have been many opportunities to digitize and automate in the insurance, claims and collision repair industries. During a 30-year career, I've specialized in tech-enabled problem-solving in these industry sectors that at times have centered specifically on automotive hail catastrophes.

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