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As more individuals receive vaccines for COVID-19, businesses have begun to make the shift from a work from home environment and are now adjusting to a hybrid that blends remote and in-person engagement.

Chris Williams (Photo: Travelers)

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]