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News from J.D. Power, Accuity, CORE Group and more. (Photo: Shutterstock)

J.D. Power reported 77% of auto insurance customers are either actively shopping for a new carrier or have experienced an adverse event that triggered shopping activity. Against this backdrop of rapid-fire swings in customer sentiment, J.D. Power has developed a solution to provide daily metrics on auto insurance customer shopping activity at a brand level. The new J.D. Power Auto Insurance Loyalty Indicator & Shopping Trends, fueled by SurveyMonkey Market Research Solutions, offers the industry’s most current, comprehensive view of auto insurance customer shopping behaviors at the national and state level.

Argo Environmental partnered with Spill Center Inc. Spill Center’s technology will allow clients access to emergency incident reporting, response tools and an expert compliance team. Spill Center Inc. complements Argo Environmental’s existing insurance offerings, as the tool offers policyholders 24/7 nationwide support and real-time incident reporting. Further advancing digital innovation in the industry, this tool will expedite claim settlement and provide robust data insight.

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