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“When there is a complaint in this industry, from a therapy perspective, it is ‘my therapist told me one thing, my doctor told me something else and I’m hearing something different from my case manager,’” said Brian Murphy, vice president of clinical services at Results Physiotherapy. (Credit: Tyler Olson/Shutterstock) “When there is a complaint in this industry, from a therapy perspective, it is ‘my therapist told me one thing, my doctor told me something else and I’m hearing something different from my case manager,’” said Brian Murphy, vice president of clinical services at Results Physiotherapy. (Credit: Tyler Olson/Shutterstock)

As one of the most common types of outpatient care needed following an on-the-job injury, and seen in 62% of workers’ compensation claims, physical therapy programs benefit vastly from a collaborative approach, according to One Call.

In addition to improving physical therapy outcomes by supporting injured workers throughout rehabilitation, using a collaborative approach to care can help move the claims process along, according to the workers’ comp service provider.

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Steve Hallo

Steve Hallo is an assistant editor with PC360 Group. Prior to his current position, Steve spent nearly a decade covering retail transformation, consumer trends, manufacturing issues and supply chain challenges impacting global CPG markets. He can be reached at [email protected], and on LinkedIn and Twitter.  

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