Age matters when it comes to serving affluent insurance clients, Chubb recently reported.
The pandemic has forced companies, including insurers, to reconsider how they sell and service their products to customers.
As more P&C insurers offer insureds the opportunity to file claims online, policyholders have come to expect a speedy and seamless claims experience.
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Proactively tackling fraud in an insurance business has never been more critical. Consumers have expected improved levels of service during the pandemic and migrated to online interaction, driving demand for claims automation. This paper demonstrates how identifying and acting on the Halo Effect is crucial to all aspects of risk management and how AI automation is necessary against fraud and risk to grow profits and retain customers.
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