X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
During the pandemic, many insurers are paying repair shops to disinfect and clean a vehicle for contamination before it is returned to the customer. (Photo: Shutterstock) During the pandemic, many insurers are paying repair shops to disinfect and clean a vehicle for contamination before it is returned to the customer. (Photo: Shutterstock)

Insurance companies operate in the world of mitigating risk. But the outbreak of COVID-19 has forced insurers to reassess even the most basic of processes that now carry with them additional dangers. This is especially true when it comes to customers interacting with third-parties doing repairs to their vehicle, which may, in turn, expose your customer upon receipt of their newly repaired car.

Whether it’s roadside, mechanical or body shop repairs, in most cases, there will be some level of physical contact between the service provider and a vehicle that may need to be addressed before your customer is confident that you’ve addressed any concern over contamination.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

 

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.