"For most carriers, core systems are the anchor point around how their claims work, how their processes operate," says Zawisza. (Credit: Shutterstock) “For most carriers, core systems are the anchor point around how their claims work, how their processes operate,” says Zawisza. (Credit: Shutterstock)

The COVID-19 pandemic has shut down many aspects of life we as a society were accustomed to, but it has not diminished the public’s collective desire to stay informed and continue learning. In the property & casualty insurance industry alone, professionals are using their time to listen to new podcasts or attend industry events in order to garner new insights.

Over the last three days, many professionals attended America’s Claims Executive (ACE) Virtual Leadership Forum & Expo. Despite being forced to transition from an in-person event to a completely virtual experience, the three-day event featured keynote speakers, experts across a range of subjects and networking opportunities. Yesterday marked the conclusion of ACE, but many of the questions that were discussed throughout the event will continue to be evergreen — even if and when a cure for COVID-19 is discovered.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Denny Jacob

Denny Jacob is an associate editor for NU PropertyCasualty360. Contact him at [email protected]

More from this author



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2023 ALM Global, LLC. All Rights Reserved.