ACE Leadership Forum & Expo: Here's what you missed on Day 3

“For most carriers, core systems are the anchor point around how their claims work, how their processes operate,” says Zawisza. (Credit: Shutterstock)

The COVID-19 pandemic has shut down many aspects of life we as a society were accustomed to, but it has not diminished the public’s collective desire to stay informed and continue learning. In the property & casualty insurance industry alone, professionals are using their time to listen to new podcasts or attend industry events in order to garner new insights.

Over the last three days, many professionals attended America’s Claims Executive (ACE) Virtual Leadership Forum & Expo. Despite being forced to transition from an in-person event to a completely virtual experience, the three-day event featured keynote speakers, experts across a range of subjects and networking opportunities. Yesterday marked the conclusion of ACE, but many of the questions that were discussed throughout the event will continue to be evergreen — even if and when a cure for COVID-19 is discovered.