X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Automated hand on a keyboard. Insurers are following other tech-enabled companies and leveraging automation as a blueprint for unlocking new efficiencies. (Photo: Shutterstock)

Competitive market pressures and growing customer expectations are increasingly challenging the insurance industry to innovate its processes or be left behind. Despite this, many insurers are still relying on outdated, manual processes to handle claims and process data that naturally flows through their organizations. This results in delays, errors, customer frustration and other issues that can impede growth.

Part of the reason for holding on to traditional methods is that modernization not only requires technical investments but also a new way of thinking. In addition, many firms are dealing with a legacy tech stack that has been cobbled together over several decades.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Dig Deeper

 

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.