Instant Insights / Work-from-home: Risks and opportunities

As a result of stay-at-home orders during the COVID-19 pandemic, more insurance employees are working from home. Here, we have gathered the articles that address everything from remote work best practices and the various risks involved to help insurance businesses navigate the work-from-home world.


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Dad working with son on his lap. Employers should consider a worker’s remote office conditions and understand that flexible hours for employees with small children may allow them to be more productive at various times of the day or night. (Photo: Evgeny Atamanenko/Shutterstock)

Right now, companies around the world are doing their best to operate remotely whenever possible. The insurance industry is no exception. Yet how prepared is the industry for transitioning their entire operations? The answer could mean the difference between business as usual and business in turmoil.

Particularly when it comes to onboarding new employees, operating virtually takes planning. Employee retention for those companies that emphasize their onboarding is significant — a GlassDoor research brief reveals that organizations with a strong onboarding process improve their new hire retention rates by 82%.

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