Instant Insights / Work-from-home: Risks and opportunities

As a result of stay-at-home orders during the COVID-19 pandemic, more insurance employees are working from home. Here, we have gathered the articles that address everything from remote work best practices and the various risks involved to help insurance businesses navigate the work-from-home world.


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Man working on a laptop. Make sure to reinforce your security policies, test your employees and circulate advice on known scams. Ensure there’s a line of communication, so people can get advice when they need it. (Photo: Shutterstock)

Modern technology makes it relatively easy for many people to work from home, but doing it securely takes some thought and careful planning. Home environments are full of distractions. Some folks struggle to maintain the same mindset they carry at the office. The use of personal devices and unsecured networks also presents potential dangers.

It’s vital to set out some rules and get the right infrastructure in place to ensure that security standards are upheld. These tips will highlight areas that need to be addressed in considering how best to work from home securely.

1. Create a safe space

A distinct workspace in the home that’s clearly delineated is ideal but may prove impossible for some people. Privacy should be upheld. People shouldn’t step away from computers and leave them unsecured with partners, children or roommates in the house. Any devices used for work should be password protected or biometrically secured and locked when workers are away from them.

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