CEO perspective: Business continuity during COVID-19

Many employers are reaching out for pre-planning of another catastrophic event. For example, if a natural disaster like a hurricane or tornado occurred during this time — a “cat” within a “cat” — they want to know that their business would have a continuity plan in place. (Credit: kenary820/Shutterstock)

Potential business disruptions are part of a company’s regular continuity plan. Still, few were prepared for the impact of a global pandemic that has shut down businesses around the world. Many companies have faced challenging decisions like laying off or furloughing employees for an extended period, while others have had to shift to a fully remote workforce quickly.

Four leading CEOs in our industry — Keith Newton, CEO of Concentra; Dave North, CEO of Sedgwick; Tom Warsop, CEO of One Call; and Mark Wilhelm, CEO of Safety National — joined us for our special edition Out Front Ideas COVID-19 Briefing Webinar Series to discuss the challenges their businesses are facing and how they are adapting.