"The more tools and technology that are available for agents and brokers to capture policy data in a complete, efficient, and accurate manner, the more likely errors and omissions can be avoided," says Mike Furlong. (Photo: Shutterstock) "The more tools and technology that areavailable for agents and brokers … the more likely errors andomissions can be avoided," says Mike Furlong. (Photo:Shutterstock)

Insurance applications are tricky, especially forcommercial clients. Between long lists of questions and the backand forth that can occur when gathering information or makingcorrections, the application process can be significantlydelayed.

It is ascenario Mike Furlong, CEO andco-founder of Indio, a divisionof Applied Systems thatprovides insurance application and renewalsoftware to automate the commercial lines submission process, seesoften.

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Heather A. Turner

Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].