"The more tools and technology that are available for agents and brokers to capture policy data in a complete, efficient, and accurate manner, the more likely errors and omissions can be avoided," says Mike Furlong. (Photo: Shutterstock) “The more tools and technology that are available for agents and brokers … the more likely errors and omissions can be avoided,” says Mike Furlong. (Photo: Shutterstock)

Insurance applications are tricky, especially for commercial clients. Between long lists of questions and the back and forth that can occur when gathering information or making corrections, the application process can be significantly delayed.

It is a scenario Mike Furlong, CEO and co-founder of Indio, a division of Applied Systems that provides insurance application and renewal software to automate the commercial lines submission process, sees often.

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Heather A. Turner

Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].

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