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Agile working can get projects off the ground at speed. They also create valuable proofs of concept. (Photo: Shutterstock) Agile workers can get projects off the ground at speed. They also create valuable proofs of concept. (Photo: Shutterstock)

New capabilities in artificial intelligence (AI) and machine learning (ML) are transforming insurance products and customer experience. But technology alone isn’t enough for sustained innovation and growth.

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