Gen Z workers & Claims changes Generation Z workers like structure, immediate feedback and clear expectations from their managers. (Photo: Shutterstock)

The start of a new year always brings opportunities and changes. We get to have a fresh perspective and tackle familiar projects in a new way.

You will notice some changes related to Claims Magazine as we begin to migrate more of our in-depth coverage from the magazine to our online portal at PropertyCasualty360.com. This also means that we’ll be changing our publishing schedule from nine to six issues this year – publishing double issues for January/February, March/April, May/June, July/August, September/October, and November/December. Some of our features will also have additional charts, graphs and other resources in the online versions of the articles. We’re trying to put more information at your fingertips and give you instantaneous access as you need it.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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