Adjuster training. American Modern Insurance provides adjusters with in-depth training on different types of construction issues, autos, boats and motorcycles. Hands-on experience gives them the practical knowledge needed to adjust a variety of losses. (Photo: American Modern Insurance)

Stepping into the American Modern Insurance Group training facility in Amelia, Ohio, is like venturing into Santa's workshop for insurance adjusters. What started as a 10,000 square foot training center has expanded into 50,000 square feet, encompassing all aspects of building construction, classic autos, motorcycles, watercraft and the latest in-home IoT technology.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]