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Melissa Jones has been promoted to executive vice president and chief human resources officer at CSAA Insurance Group, an AAA insurer. Prior to CSAA Insurance Group, she was with JPMorgan Chase. The Insurance Marketing & Communications Association announced Megan Flanagan as its new executive director upon the retirement of Gloria Grove. Flanagan has more than 15 years of nonprofit management experience, including the Institute of Real Estate Management Minnesota Chapter and the City Center Partnership. Amy Coddington has been named an account manager within RT Specialty's national environmental and construction professional liability practice. Before joining RT Specialty, she served as a commercial insurance account manager at the Tyrol Insurance Agency. SOBC DARAG announced the launch of its new office in Bermuda with the following appointments:
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