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Keeping replacement costs in line. The decision to replace or restore after a catastrophe depends on several factors. (Photo: Shutterstock)

Contents billing is a notoriously difficult task. It can be a minefield for restoration specialists looking to provide their clients value for restoration while ensuring that they cover their own costs and make a reasonable profit. But it is also a headache for carriers and adjusters who must audit bills to ensure they are paying equitable settlements for the insureds while protecting the carrier’s bottom line.

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