Employee recruitment issues The employees insurers hire today will need a completely different skill set than their colleagues who were hired in the last five years. (Photo: Shutterstock)

Join Claims magazine at the America's Claims Executive Leadership Forum & Expo in Las Vegas, Nevada, from June 24-26 as we examine the technology and factors that are changing the insurance claims industry.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]