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Autonomous driving. Technology will change the way drivers drive, allow cars to report crashes to insurers and let vechicles ”speak” to each other. (Photo: Shutterstock)

Auto technology is poised to change dramatically over the next few years. Some of the advances will improve safety and even expedite the auto claims process, but may come with unintended costs.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at pharman@alm.com

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