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Autonomous driving. Technology will change the way drivers drive, allow cars to report crashes to insurers and let vechicles ”speak” to each other. (Photo: Shutterstock)

Auto technology is poised to change dramatically over the next few years. Some of the advances will improve safety and even expedite the auto claims process, but may come with unintended costs.

Onboard computers that run many of a vehicle’s systems can be hacked. An owner’s failure to update the system can affect how some of the semi-autonomous features may operate such as auto parking, lane assist or other notifications. There are unexpected vulnerabilities for vehicles that utilize key fobs to access and start them. A team of researchers in Belgium was able to identify a technique that allowed them to clone the key fobs for the Tesla Model S sedan. To address this issue, some manufacturers are looking at utilizing fingerprint technology. Just like you can use your fingerprint I.D. at the bank or to unlock your cellphone, the same process will be able to start your car in about 2-4 years.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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