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Technological transformation. Global insurer QBE shares how they’re using data analytics and other tools to streamline the claims process. (Photo: Shutterstock)

Last year, and as part of a global initiative called Brilliant Basics Claims (BBC), QBE mobilized and launched a functional, multi-year, data-driven claims transformation program to extend and enhance our analytics capability and generate enhanced data and analytics enablement across all global claims divisions and operations. The success of earlier divisional data & analytics team deployments compelled us to elevate claims analytics as a strategic and global area of focus and investment.

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