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 In the third installment ofan ongoing podcast series, PC360 sat down with author andindustry expert Troy Korsgaden to discuss clientrelationships, personal interactions with customers, and how agentsand brokers can increase their relevance in the new insurancedistribution ecosystem.

Korsgaden offers systems for agencies,agents and brokers to improve their personal interaction withcustomers. Take a listen in the video above.

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Danielle Ling

Danielle Ling is an experienced video journalist and business reporter. As associate editor, Danielle manages all multimedia and reports on industry news and risk-related coverage, managing all weather-related content. A University of Maryland and Philip Merrill College of Journalism alum, Danielle previously served as a video journalist for Verizon FiOS 1 News NJ, Push Pause. Connect with Danielle on LinkedIn or email her at [email protected].