Thank you for sharing!

Your article was successfully shared with the contacts you provided.
AI in claims. Claims are challenging not only for policyholders but for carriers as well. It is an emotional process for the claimant, and carriers want to make them whole again as quickly and easily as possible. (Photo: Shutterstock)

The InsurTech transformation, powered by artificial intelligence (AI), is underway. What this looks like in practice, and not just theory, is taking shape. The explosion of AI in the insurance industry has been written about at length, with thoughtful analysis and predictions providing a big-picture view of where the industry is headed. However, what does this shift look like in a real-world scenario? How will it change the policyholder’s experience and claim handler’s role? What will it mean for subrogation and for mitigating risks? To understand how AI will shape the landscape, let’s take a classic example of property damage.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.