Automating claims Delays in capturing data for a claim can result in the loss of important details. (Photo: Shutterstock)

“The unfortunate reality that claims professionals know all too well is that critical details are lost to time and witnesses’ subjective memories,” said Michael Drayton, team manager, at Broadspire. “Smartphone-based telematics holds unlimited potential to capture unbiased collision-related information and greatly simplify and streamline the claims handling process.”

When it comes to processing claims, we need to relive the past, and we need to do it in as vivid detail as possible. However, when it comes to the claims process, adjusters and third party administrators (TPAs) need to stop living in the past.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?


Complex Claims & Litigation Forum 2023Event

Aimed to help Insurers prevent, prepare and prevail In adjudicating complex claims, negotiating settlements and winning cases.

Get More Information


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.