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Finding talent. Several industry studies have identified finding and retaining talent as their top operational priority. (Photo: Shutterstock)

If you’re looking for talented employees to add to your company, you are not alone. According to the newest Agency Universe Study, a collaboration between the Independent Insurance Agents & Brokers of America (Big “I”) and independent insurance agencies, 44% of independent insurance agency owners have identified their top challenge as finding qualified new employees.

To help agencies address this issue, the Big “I” has partnered with IdealTraits, an insurance agency-specific recruiting portal, to create Big ‘I’ Hires, a comprehensive resource that assists insurance agencies in identifying, hiring, assessing and training top-performing producers and customer service representatives.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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