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Making good choices. Insurance professionals make hundreds of choices every day – and each choice has a consequence. Photo: Getty Images/iStockphoto

Our lives comprise hundreds of choices every day — small ones that we make without a lot of thought, and others that we agonize over for days or weeks. At the recent WCI conference in Orlando, Fla., Sedgwick President and CEO David North shared his perspective on the choices we make, how they are influenced by who we are, and the impact they have on who we become.

“Choices have ramifications. Some of them will shape you as a person, shape others’ opinions of you or shape your future,” he advised. “Choices do matter. Choosing not to do what is right in your belief system is a significant choice. If you choose to not do the right thing, then that choice will influence the perception of who you are by those around you.” He said that people will either expect you to make a wrong choice before you even act, or they will expect you to make the correct choices when needed.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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