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Making good choices. Insurance professionals make hundreds of choices every day – and each choice has a consequence. Photo: Getty Images/iStockphoto

Our lives comprise hundreds of choices every day — small ones that we make without a lot of thought, and others that we agonize over for days or weeks. At the recent WCI conference in Orlando, Fla., Sedgwick President and CEO David North shared his perspective on the choices we make, how they are influenced by who we are, and the impact they have on who we become.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at pharman@alm.com

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