Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Reducing defense costs for workers' comp claims. State law governs the amount of money healthcare providers may charge for copying medical records. (Photo: Shutterstock)

Is evaluating a claimant’s medical records and billings a part of your claims handling process? If so, you understand how costly it can be to obtain such records — particularly when those materials are voluminous.

Insurers can easily spend several thousand dollars on medical record retrieval costs for a single claimant.  However, a federal law, called the Health Information Technology for Economic and Clinical Health Act (“HITECH”), provides a simple and straightforward way for insurers to stop overpaying for medical records.

Expenses for obtaining medical records

Whether you handle bodily injuries on personal or commercial lines, workers’ compensation, special investigations and fraud, or underinsured/uninsured motorist claims, you analyze claimants’ medical records on a daily basis.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.