Home

Instant Insights / Artificial intelligence in insurance

Artificial intelligence offers the insurance industry exciting new services, solutions and risks.

X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
(Photo: Shutterstock)

In today’s digitally-driven insurance industry, customer experience has emerged as the most important source of competitive differentiation. In the race to develop digital capabilities that can improve the customer experience at a large scale, one of the most promising new technologies has been the automated chatbot.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2020 ALM Media Properties, LLC. All Rights Reserved.