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Artificial intelligence offers the insurance industry exciting new services, solutions and risks.

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53% of insurers opting to develop AI capabilities in-house, study finds

Everest Group looked at how insurers are building AI capabilities through hiring, InsurTech partnerships and other means.

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artificial intelligence Improving front-end customer experience remains the top priority and accounts for 58% of all the analyzed artificial intelligence use cases among insurers surveyed. (Photo: Shutterstock)

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