Metropoulos says by employing wireless sensors, mobile devices and wearables, employers and insurers can improve business results and employee satisfaction. (Photo: Shutterstock)

The advent of connected devices and the Internet of Things (IoT) is opening exciting new doors in the insurance industry. The auto liability market has transformed from one in which underwriting relied on proxy variables such as driving history, demographics and credit scores to one in which telematics and real-time, personalized driving statistics inform risk assessment.

As a result, it is estimated that when compared to non-telematics policies, telematics policies result in 50% fewer claims on average, and that insurers who employ the innovative technology see improvements in underwriting profits of about 4%. Yet workers’ compensation loss trends have not yet benefited from this technology.

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