Key findings

The key findings from the 2018 Insurance Industry Employment and Hiring Outlook Survey include:

More than 13,300 more jobs will come open in the last three quarters of this year.
36% of surveyed companies are forecasting better hiring in 2018 than 2017.
95% of companies currently have open jobs.
The top five top positions insurance companies are looking to fill are sales, underwriting, customer service/administration, technology and claims.
The top hiring challenges include lack of skilled talent, uncompetitive salaries and small recruiting budgets.
New technologies like artificial intelligence, chatbots and programmatic ad buying are still not being utilized by surveyed employers.
The retiring insurance population is an issue again and will be for years.
Robots have not replaced too many insurance professionals yet. The industry has record employment.

Not using new recruiting technology

"One of the biggest things is the fact that employers stated recruiting strategies have not changed since the recession," explains co-founder Roger Lear. "For most, this leaves them in the dust to companies who can get a targeted recruiting message delivered on multiple platforms. Most of our surveyed employers have not even considered new recruiting technology yet."

Special Reports /

Survey predicts record hiring in insurance industry during 2018

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