Overall satisfaction for property claims has reached an all-time high of 860 (on a 1,000-point scale) at the same time the personal lines segment has experienced record claims. (Photo: Shutterstock)
According to the J.D. Power 2018 U.S. Property Claims Satisfaction Study, overall customer satisfaction among homeowners filing property insurance claims has reached a new all-time high of 860 (on a 1,000-point scale). This record comes at the same time the personal lines segment has experienced record claims following a historic string of hurricanes, earthquakes and fires in North America.
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Danielle Ling
Danielle Ling is an experienced video journalist and business reporter. As associate editor, Danielle manages all multimedia and reports on industry news and risk-related coverage, managing all weather-related content. A University of Maryland and Philip Merrill College of Journalism alum, Danielle previously served as a video journalist for Verizon FiOS 1 News NJ, Push Pause. Connect with Danielle on LinkedIn or email her at [email protected].
